Network Support for Small to Medium Businesses (SMB)
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Network Support for Small to Medium Businesses (SMB)

Every business owner or manager wants a stable and reliable computer network, and that’s where regular maintenance becomes a necessity. If you’re tired of costly and unpredictable repairs that put a drain on your time and check book, then a managed service plan is for you. You’ll have a team of highly skilled engineers and computer network consultants servicing your business just like an in-house IT department would, but at a fraction of the cost.

Why pay a monthly fee for computer services?

Simply put, you’ll get better service and you’ll save more money in the form of increased productivity and reduced downtime. Let’s face it; the “computer guy” you’ve been calling every time something breaks isn’t cutting it anymore. You need someone to be “proactive” and “on top” of things 24×7, not just someone you “hope” will answer your call when you’re in full panic mode because a computer crisis just happened. We use centralized monitoring, ticketing, and dispatch software to watch everything that happens on your network, and we fix things behind the scenes before they become major problems or disasters.

Our goal is to keep your computer network problem free at all times and to actually manage it in a proactive way. We include network security, proprietary antivirus, and anti-malware licenses for each of your users, so you don’t have to worry about “renewals” or “expired” software causing problems. We can also guarantee specific levels of response times because we’re always in the loop with what’s going on with your computer network.

Why can’t I just call you when I need you?

The reality is computer problems always happen at the worst possible times. You could be in the middle of preparing a big case or presentation and then out of nowhere your computer crashes. You need to have someone ready who is guaranteed to respond quickly. No one can predict when something bad will happen. The only thing you can be sure of is that it will.

Think about this for a moment; If you’re currently paying an IT consultant “per hour”, they MAKE money every time your computer network breaks. Their response times are often not as good either, because they aren’t expecting your call, and they might even be too busy to help you because they’re with another client. Under our managed services plans, we LOSE money when your computer network breaks, or if we don’t respond quickly enough. Your costs stay the same each month no matter what happens.

Every business needs good IT support to succeed

Computers should work perfectly all the time, but as everyone knows this is not the reality. Technology has advanced so much that it’s easy to believe computers and networks never have problems. The truth is that your computer network is a complex collection of hardware and software, often from different manufacturers, communicating simultaneously at trillions of times per second, and under constant pressure from the demands of your applications, unwanted virus/spyware attacks, and the needs of their users. If you’re currently using a consultant who charges by the hour, you need to experience what a difference it makes to have a full range of network support that no single person can offer in order to succeed in today’s competitive marketplace.

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